Art and competences

What method, technique or intervention is chosen in individual cases: the most used "instrument", the most important factor in a mediation process is always the mediator himself, and fact from the very beginning. All the contradictions and conflict lines are running through them as resonating bodies, they have to be lightning rods, catalysts and moreover as "charismatic" as possible.

To deal with all this, to run all the related emotional reactions, to notice them and to be able to develop a well-founded intervention , may be the "true" art of this profession, which especially in the first beginnings of a mediatory order works in a constructive or destructive way. So we find ourselves back in the reality of practice. Because "ineffective" mediators will also receive no orders and won’t be able to make initial settings; trained social skills are therefore the key to success.



Business Innovation Mediation
Palais Sterneck, Sterneckstraße 19
A 9020 Klagenfurt am Wörthersee
T +43 463 50 00 15
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