How is quality control done by the FALK Group?
Our mediators and consultants as well as cooperation partners are highly experienced mediators and consultants with business experience who are committed to the values of the FALK Group. They are strictly selected according to their professional experience, expert competence, power of innovation, practical relevance of the service and the integrity of the acting persons. Their methods and tools are always up to the latest international state-of-the-art, they are continually trained and scientifically controlled. Our mediators and employees are also subject to the strict directives of the Mediation Law. Therefore, the Falk Group maintains the Austrian quality leadership in applied business mediation since the 1990th.
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Assumption of costs by Chamber of Commerce and/or legal protection insurance is possible!
Threatening or critical situations in the form of interference in the internal and external communication sometimes fall down all of a sudden on a company. Immediate countermeasures, at least, contain the costs of conflict or are even a chance and provide an added value. The earlier you react, the better it is. Even if you are already in court, according to an EU-directive the process can be interrupted for a mediation at any time.